Alamance County
  • 04-Jan-2019 to 18-Jan-2019 (EST)
  • Social Services
  • Burlington, NC, USA
  • $34,917
  • Salary
  • Full Time

Annual and sick leave; holidays; employee medical/life/dental/liability insurance; dependent insurance available at group rates; state retirement plan; 401(k)


NOTICE

 

Child Support Agent II

Alamance County Department of Social Services

Child Support Unit-Enforcement

 

Applications will be accepted through January 18, 2019

  Salary:   $34,917

 

DESCRIPTION OF WORK: Responsibilities in this position involves enforcing child support orders, testifying in court, maintaining records and files and preparing reports in the Child Support Enforcement program.  This may include interviewing custodial and noncustodial parents, explaining the program, and obtaining data regarding the noncustodial parent; determining the course of action, locating the noncustodial parent, and establishing paternity and/or support obligations through the court system.  Enforcement is primarily involved in in-depth investigation and preparation of cases for court, the enforcement of court support orders, and variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom.  Other duties may require collection of support payments, public relations, administration, and other duties as assigned. Some of the tasks included are location, establishment of support obligations, collection of support payments, and enforcement of support obligations.

 

Knowledges, Skills, and Abilities: 

 

  • Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures.
  • Considerable ability to interview clients, absent parents, and related sources, and to investigate cases.
  • Considerable ability to organize, analyze, and summarize case information; basic math skills.
  • Ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
  • Ability to analyze and interpret policy and procedural guidelines and impart this information to other investigators.
  • Ability to solve problems and answer questions in all areas of the CS Program.
  • Due to the amount of work required using a computer, it is necessary that the applicant have extensive experience in the use of computers.
  •  

Minimum Education and Experience: Graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides the knowledge, skills, and abilities needed to perform the work; or an associate degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides the knowledges, skills, and abilities needed to perform the work; or a four-year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides the knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience.

 

Additional Training/Experience Preferred: Additional training and experience as follows:  One year of experience as a Child Support Agent I or in the field of law enforcement or comparable field requiring knowledge in enforcing laws and the court system, or a four-year degree in criminal justice.

 

Contact: Applicants may apply on line at www.alamance-nc.com. Alamance County does not discriminate against race, color, national origin, sex, religion, age or disability in employment or the provision of service.    "An Equal Opportunity Employer"

 

Alamance County does not discriminate against race, color, national origin, sex, religion, age or disability in employment or the provision of service

"AN EQUAL OPPORTUNITY EMPLOYER".

Alamance County
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